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Sharp Copier Toner Recycling Program

toner recycling faqs

How should I pack the cartridges if I am shipping in bulk?
We recommend that you place the used toner cartridge in the original packaging material to prevent toner leakage during shipment. The bulk carton will easily hold 6 - 12 cartridges, possibly more if the cartridges are small.

Why is the label not appearing?
You may need to temporarily disable your pop-up blocker for the label to appear in a new window.

Why is the model number of my Sharp copier not listed in the drop-down list?
We've listed only the most current models in the drop-down list, however all Sharp toner cartridges are included in this program and can be recycled. The model number is not a required field on the form.

Can I recycle fax cartridges?
While the program was developed for copier cartridges, we will also accept used fax cartridges.

Can I recycle waste toner kits?
While the program was developed for copier cartridges, we will also accept used waste toner kits.

Can I recycle the used drum cartridge?
Used drum cartridges are not included in the toner recycling program. Please contact your Sharp dealer for assistance with disposing of the drum cartridge.

Why should I ship used cartridges in bulk?
You can help us conserve energy and resources by collecting used toner cartridges in one of our Bulk Shipping Cartons and returning them as a bulk shipment. Bulk shipping cartons can be ordered at no cost by clicking on the box in the upper left corner of the recycling web page. We recommend that you remove the toners from their original cartons to cut down on the shipping weight.

Are the FedEx shipping labels included with the bulk shipping cartons?
No, the FedEx shipping label is not included with the bulk shipping carton orders. Once the carton is full, please revisit the recycling web page to enter your shipping information and download the shipping label.

Can I print one label and make copies?
No, FedEx assigns a unique tracking number to each label. Users should enter the shipping information specific to each request.

Does the FedEx label expire?
Yes, the UPS label must be used within 10 days of printing. You should print labels only when your shipment is ready to be picked up.

If I have multiple cartridges to return, can I print one label and make copies of it?
No, FedEx assigns a unique tracking number to each label. If you have multiple cartridges to return, you should return them to us as a bulk shipment. Bulk shipping cartons can be ordered at no cost by clicking on the box in the upper left corner of the recycling web page.

By printing the label, is FedEx automatically notified and a pick-up scheduled?
No, you should leave the package for your daily FedEx driver. If you do not have daily FedEx pickups or deliveries, you can drop-off your package at any FedEx Office, FedEx World Service Center®, self-service drop boxes or Fedex Authorized Ship Center® location nearest you.
Find FedEx Locations.