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product faqs

Have a question? It’s probably been asked before. Access answers to frequently asked questions about product operation, troubleshooting, and more. Just enter the product category below.

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86 FAQs

  • How often should I clean the filter?

    To ensure maximum cooling capacity and efficiency you should keep the filter clean. During peak usage times the filter should be inspected on a weekly basis to make sure that it is not clogged with dust.

  • Is the air conditioner easy to install?

    On our models greater than 8,000 BTU/hr. the units are manufactured with a slide out chassis to make installation a breeze. The cabinet is set in place without the chasis in it, and then when it is secured you slide the cooling unit into the cabinet.

  • What does EER mean?

    The EER, or Energy-Efficiency Rating, measures the air conditioner's energy consumption and efficiency. A high EER rating means less energy is being consumed.

  • What is the warranty on Sharp air conditioners?

    Sharp's Limited Warranty is 5 years on the Sealed Cooling System, 1 year on all related parts and 1 year on related labor and in-home service.

  • What size air conditioner do I need?

    The cooling capacity of an air conditioner is measured in British Thermal Units (BTU), and the capacity you require depends mostly on the size of the room you need to cool. If you buy an air conditioner that is to small for the room it will not cool adequately. If you buy one that is too large, the air conditioner will cool the room before it dehumidifies and this can leave you feeling clammy. For larger areas, sometimes two smaller units are more efficient than 1 large unit. You can use the following chart as a rough guide, your Sharp dealer will have additional details.

  • I am not getting any AM stations on my unit.

    Check to see if the AM Loop antenna that comes supplied with the stereo has been attached.

  • My Mini-Component system is showing military time and resetting the clock does not change it

    Please reset the "Time display" mode to either "AM12:00" or "AM 0:00". See "To Switch the Time Display Mode" located in the "Setting the Clock" section of your operational manual. If the display mode does not change, please call us at 1-800-BE-SHARP.

  • My rack system is showing "M'ERR" when I am trying to play CDs.

    This usually indicates that the shipping screws have not been removed from the unit. There are 4 screws. 2 are located in the back of the unit and 2 are on the side. See "Preparation for Use" in your operation manual.

  • My stereo is connected to another source and I cannot get sound.

    • Check the connections on the source to make sure they are connected correctly by the color on the audio output jacks.
    • Make sure the correct color connections are connected to an available input jack on the stereo.
    • Select the correct input mode on the stereo to get sound.
  • My Surround system is not receiving stereo sound on all of the speakers.

    • Check to see what mode you have selected.
    • Normal for 2 channel stereo or Dolby Digital 5.1 output to all speakers
    • Phantom gives no sound from the center speaker.
    • Bypass gives sound from only the front L/R speakers.

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