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A range of size, style and placement options.
Designed for your dream kitchen.
The only oven that grills purely with superheated steam.
An easier way to make authentic matcha.
Breath easier and live healthier.
Microwaves that can handle what chefs dish out.
Have a question? It’s probably been asked before. Access answers to frequently asked questions about product operation, troubleshooting, and more. Just enter the product category below.
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The power cord may not be completely plugged into the electrical outlet.Make sure the power cord is tightly connected to the outlet.
There may be a power outage in your area. Check that the house lights are working.
The fuse may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
The Microwave Drawer may be in the DEMO mode.(See the Other Features section of the operation manual for Demonstration Mode instructions.)
The Microwave Drawer Controls may be improperly set.Check that the Microwave Drawer Controls have been properly set. (See the Microwave Drawer Cooking section of the operation manual.)
The Microwave Drawer may be in the DEMO mode.
Turn off Demo Mode. (See the Other Features section of the operation manual for Demonstration Mode instructions.)
Microwave Drawer may not be receiving power.Make sure the power cord is tightly connected to the outlet.
The Control Lock is on. (See the Other Features section of the operation manual for Control Lock instructions.)
During microwaving, steam may come from the right side of the vent.
There may have been a power failure. Press CLEAR on the Microwave Drawer pad and then reset the Clock. If the Microwave Drawer was in use, you must reset the cooking function.
The light bulb in the Microwave Drawer is loose or burned out. This is not customer replaceable. Please call for service.
Occasionally, a cooking odor may remain in the Microwave Drawer.To remove odor, combine in a 2-cup glass microwave-safe measuring cup:
1 cup water
Grated lemon peel and juice of 1 lemon
Several whole cloves
Boil for several minutes using 100% power. Leave it in the Microwave Drawer until the water cools. Wipe the interior of the Microwave Drawer with a soft cloth.
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