At Sharp, our work doesn't stop at our award-winning MFPs. We've taken things a step further by building a suite of software applications designed to ease the burden of managing MFPs and to optimize the investment in equipment and personnel required to provide these services. The Sharp Device Management Suite was made with you, the customer, in mind. It's all about making your job easier and faster while reducing the cost of owning Sharp products.
Sharp iDVM Architecture
With Sharp iDVM Architecture, the support of a knowledgeable service technician is only a click away. Implemented in a business relationship with MWA Intelligence™ and based on the powerful capabilities of the Sharp MFPs and Sharp Remote Device Management, Sharp iDVM provides your Sharp Authorized Service Provider and Sharp’s Support Professionals with the information they need to keep your MFP in top running order—no matter where located.
The Sharp iDVM Architecture contains a robust set of utilities to automatically distribute print drivers, provide remote front pane capabilities, monitor the MFPs network connection status and view click counts and alerts — all from the convenience of a user’s desktop computer. MWAi's scope™, when coupled with Sharp SRDM, provides your Sharp authorized service providers a secure remote access to perform remote maintenance diagnostic and automatically collect machine usage to provide faster service and maximize machine uptime.
Administrators have access to a host of tools that can be used across the network to:
- Configure settings
- Manage security accounts and privileges
- Remotely view and operate the device’s front panel
- Specify e-mail notifications
- Clone settings across multiple devices
- Update firmware
These easy-to-use tools help manage all of your Sharp multifunction document systems from installation and daily usage to troubleshooting and preventive maintenance. These tools can be used by network administrators or daily users to help improve productivity and enhance efficiency.
Sharp offers the following Device Software Products, Tools and Applications:
Sharp Printer Status Monitor
Sharp Remote Device Management (SDRM)
Sharp Digital Multifunction Document Systems Homepage
Sharp MFP Home Page
Sharp Remote Email Diagnostic (R.E.D.)
HP Web Jetadmin
Download the Device Management Brochure.