terms & conditions

Table of Contents

Section 1: SharpUSA Terms and Conditions

Section 2: Sharp Direct Terms and Conditions

SharpUSA Terms & Conditions

1. THIS SITE AND ALL INFORMATION OR MATERIALS FOUND ON THIS SITE, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.

EXCEPT AS EXPRESSLY SET FORTH HEREIN AND TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, SHARP HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND AND SHARP SHALL NOT BE LIABLE FOR ANY DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS OR LOSS OF INFORMATION OR INCIDENTAL OR CONSEQUENTIAL DAMAGES) ARISING FROM THE USE OF OR INABILITY TO USE INFORMATION OR MATERIALS, EVEN IF SHARP HAS BEEN ADVISED OF THE INTENDED USE OR OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO A PORTION OF THIS EXCLUSION MAY NOT APPLY TO YOU.

UNDER NO CIRCUMSTANCES SHALL SHARP BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOST PROFITS OR THE LIKE) OR PUNITIVE DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY OR TORT (INCLUDING NEGLIGENCE AND PRODUCT LIABILITY) OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR FOR ANY CLAIM BY ANY THIRD PARTY.

2. (a) Please be aware that (i) Sharp Electronics Corporation makes no representations about other web sites, even those which can be accessed from our Web Site ("Linked Sites"), and (ii) other parties may appear to link to our Site but really do not have an active link to our most current information. These Linked Sites are provided solely as a convenience to our visitors and for no other purpose. Such Linked Sites are not under Sharp's control, and Sharp is not responsible for, does not endorse the content of nor make any representations about such Linked Sites, including, but not limited to, any information or materials contained on such Linked Sites or the functionality, accuracy, substance or quality of such Link Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

(b) This Web Site could contain inaccuracies or typographical errors. Sharp does occasionally make changes in its products or the specifications for its products without notice. It is your responsibility to obtain the most up-to-date information available.

(c) It is your responsibility to assure that any material is free from viruses, trojan horses, worms and other undesirable properties. If you believe that any are attributable to this site, please immediately contact Sharp Electronics Corporation, attention Vice President, Strategic Marketing & Communications Division, Fax: (201)529-8919.

3. Some SHARP Products are sold by dealers or VARs and no warranty is provided by Sharp, only a dealer warranty accompanies the Product. If Sharp issues a warranty for a Product, that warranty is in writing and accompanies the Product. No dealer, distributor, VAR or retailer is entitled to issue additional warranties on Sharp's behalf. Sharp reserves the right to modify any warranty at any time. If any warranty is made for software which accompanies a Sharp Product that warranty is contained in the license agreement for that software.

4. Products and services available on this site are for consumer use only concerns only those products that distributed in the United States. Our Parent Company, Sharp Corporation or its affiliates, sells products in more than 150 countries, outside the United States. The products actually sold in any country can differ from products which Sharp Electronics Corporation sells here in the United States.

5. At Sharp, we make every effort to maximize and maintain your privacy and security. Sharp's Privacy Policy also governs your use of this site and and is incorporated by reference into these Terms of Use. To view the Sharp Privacy Policy, click here.

6. Additionally, by use of this site, you acknowledge and agree that internet transmissions are never completely private or secure and that any information which is provided may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

7. All of our material is copyrighted and unauthorized use of any portion of our materials is protected by all relevant copyright laws. These materials may not be copied, modified, published, transmitted, distributed or otherwise made available or exploited without our express written permission. By making them available, you have not been granted any license to utilize this intellectual property and any unauthorized use may subject you to prosecution under relevant copyright and trademark laws, privacy and publicity laws as well as civil and criminal statutes. You may download one (1) copy of the information found on this site for your personal, non-commercial use only.

Sharp Direct Terms and Conditions

Effective: September 22, 2013

SHARP DIRECT ONLINE STORE TERMS AND CONDITIONS OF USE

Welcome to the Sharp Electronics Corporation ("Sharp") Sharp DirectSM online store ("Sharp Direct"), where you can purchase many of the latest Sharp products. The following terms and conditions of use ("Terms of Use") govern your use of Sharp Direct, as well as any purchase you make via Sharp Direct. By using and purchasing from Sharp Direct, you agree to be bound by these Terms of Use, as well as the Sharp Direct Privacy Policy and the SharpUSA Terms & Conditions. If you do not agree to be bound by these terms, you are not permitted to use and/or make purchases from Sharp Direct.

Entire Agreement

These Terms of Use, together with the SharpUSA Terms & Conditions, constitute the entire and exclusive agreement between you and Sharp concerning your use of this site and the purchase of products hereunder and supersedes any and all statements or other agreements, whether oral or written, between you and Sharp. These Terms of Use may not be altered, edited, supplemented or amended by you in any manner and any such alteration, edit, supplement or amendment shall be null and void, unless first agreed to by an authorized representative of Sharp in writing. These Terms of Use may be changed by Sharp at any time and in its sole discretion and shall be effective immediately upon posting such changes on this site.

Disclaimer of Warranties/Limitation of Liability

INFORMATION, PRODUCTS, AND MATERIAL ON SHARP DIRECT, INCLUDING USE OF THE SITE, IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT.

EXCEPT AS EXPRESSLY SET FORTH HEREIN AND TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, SHARP HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND AND SHARP SHALL NOT BE LIABLE FOR ANY DAMAGES (INCLUDING DAMAGES FOR LOST PROFITS OR LOSS OF INFORMATION OR INCIDENTAL OR CONSEQUENTIAL DAMAGES) ARISING FROM THE USE OF OR INABILITY TO USE INFORMATION, PRODUCTS, OR MATERIALS, EVEN IF SHARP HAS BEEN ADVISED OF THE INTENDED USE OR OF THE POSSIBILITY OF SUCH DAMAGES.

UNDER NO CIRCUMSTANCES SHALL SHARP'S LIABILITY EXCEED THE TOTAL PRICE PAID BY YOU FOR THE PRODUCTS AND/OR SERVICES PURCHASED. IN NO EVENT SHALL SHARP BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOST PROFITS OR THE LIKE) OR PUNITIVE DAMAGES, WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY OR TORT (INCLUDING NEGLIGENCE AND PRODUCT LIABILITY) OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, OR FOR ANY CLAIM BY ANY THIRD PARTY

In regard to products and/or services purchased via Sharp Direct that are manufactured or provided by a third party, such products and/or services shall be subject only to the applicable manufacturer or service warranties, if any, for that product; if such a warranty is available, that warranty shall be in writing and shall accompany the product and/or service. In regard to software which may accompany a Sharp product, that warranty shall be in the license agreement for that software.

Products and Services

Products and services sold through Sharp Direct are for consumer use only, not for resale and are for use only in the United States and Puerto Rico. We are unable to process any orders that originate, bill outside of the United States and/or are for shipment outside of the United States and Puerto Rico. All software (including pre-loaded software contained in hardware) is provided subject to the applicable end-user license agreement. All prices are subject to change, in Sharp's sole discretion, prior to our acceptance of your order. Sharp also may modify and/or discontinue products or services, or limit the quantities available for order, at any time and for any reason. Further, unless otherwise specified, the Sharp products available for purchase on Sharp Direct are new. Products for sale which are refurbished will be clearly marked as such. For further information on refurbished product, please click here.

Acceptance of Your Order

Any and all orders placed via Sharp Direct are subject to Sharp's acceptance of your order, which shall be evidenced solely by shipment of your product(s). In the event only part of your order is shipped, such shipment shall constitute only partial acceptance of your order as to those particular items. If all ordered items are shipped, such shipment shall constitute full acceptance of your order. Notwithstanding anything to the contrary set forth herein, Sharp may, in its sole discretion, reject all or any part of your order. Your placement of an order constitutes consent to email notifications regarding your order. If Sharp declines your order, whether in full or in part, we will attempt to notify you via the e-mail address you have provided with your order. Under no circumstances shall Sharp be liable for any failure to notify you of our rejection of all or any part of your order.

Tracking Your Order

Have you already placed an order? Click here to visit our Order Status page to view the status of your order.

Payment Terms; Price Confirmation

Products and services available on Sharp Direct are priced in U.S. Dollars. You may pay for your order with one of the following credit cards issued in the United States: Visa®, Mastercard®, American Express®. Sharp does not accept cash, COD, personal checks, or any other form of payment. Your credit card will be charged as each item of your order is shipped. In the case of services, your credit card will be charged at the time your order is placed. Sharp payment terms are subject to change without notice in Sharp's sole discretion. Quantities are subject to availability and Sharp reserves the right to limit the quantities of products available through Sharp Direct. In the event of shortage, Sharp may allocate sales and deliveries in its sole discretion.

As part of processing your order from Sharp Direct, Sharp will confirm the price of each selected product or service. In the event of any pricing errors, and if the price stated on Sharp Direct is higher than the product or service's correct price, Sharp shall charge you such lower price. However, if the price stated on Sharp Direct is lower than the correct price for the product or service, Sharp may, in its sole discretion, cancel your order. In the event Sharp proceeds to cancel your order, Sharp shall notify you of the error as well as the order cancellation; at that point you will have the opportunity to reorder the product at the correct price.

Shipping and Handling/Title

Unless otherwise noted, posted product prices do not include shipping and handling, or delivery inside your residence. Not all delivery options may be available in all areas. For more information on the Sharp Direct shipping policy, click here.

For products other than software, title will pass to you from Sharp when you receive your shipment. Title to software shall remain with the applicable licensor(s).

Cancelling an Order

Prompt shipment of your order is our top priority and we strive to ship orders within one business day of acceptance of your order. If your order is placed by 2pm Eastern time on a business day, your order may ship that same day. If it is necessary to cancel your order after it has been placed, please immediately call our Sharp Direct Customer Support Center at 201-684-6053. If your order has not been processed for shipment, we will take commercially reasonable steps to cancel it. If we are unable to cancel your order before shipment, you may need to return it to us. Please see our Return Policy below.

Concealed Damage and Return Policy

If you receive a box that shows signs of physical damage, the delivery should be refused. In the event of concealed damage please contact 201-684-6053 to request a return and replacement. Concealed damage claims must be requested within 30 days of receipt.

Sharp also offers returns for items purchased within 30 days of receipt of shipment, subject to the following conditions: (i) items must be returned with all original packaging and accessories; (ii) serial number on box must match serial number on product; (iii) original order number must be provided; (iv) Sharp will only bear the cost of return freight for defective products; in the case of all other returns the cost of return freight will be deducted from refund amount.

If you need to request a Return under this Policy, Please call 201-684-6053 and be prepared to provide the following information: (i) model number, serial number and original order number (ii) Credit card used in the original transaction available; (iii) contact name and phone number; and (iv) the reason for return.

You will be contacted by the Sharp Order Service Department within 1 business day and provided with an RA number and return instructions.

Coupons, Instant Rebates, and Promotions

If any purchase from Sharp Direct is subject to a coupon, instant rebate, or promotion, the stated terms shall govern the discount. If you cancel or return item(s), this may change or void discounts applied to your order. Coupons, rebates and promotions are not valid where prohibited by law.

Accounts, Passwords and Security

Certain features or services offered on or through Sharp Direct may require you to open an account (including setting up an ID and password). You are solely responsible for maintaining the confidentiality of your account information, including your password, and for the activity of users utilizing your user name(s) and password(s), whether or not such transactions are in fact authorized by you. You agree to notify Sharp immediately of any unauthorized use of your account or password, or any other breach of security.

You are prohibited from using anyone else's User ID, password or account and Sharp reserves the right to cancel any order not made under your User ID, password or account. Sharp cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

Privacy Policy

At Sharp, we make every effort to maximize and maintain your privacy and security. The Sharp Direct Privacy Policy also governs your use and purchase from Sharp Direct and is incorporated by reference into these Terms of Use. To view the Sharp Direct Privacy Policy, click here. Additionally, by using Sharp Direct, you acknowledge and agree that internet transmissions are never completely private or secure. You understand that any message or information you send to Sharp Direct may be read or intercepted by others, even if there is a special notice that a particular transmission (i.e., credit card information) is encrypted. To the maximum extent allowable by law, Sharp will not be liable for disclosure of personal information obtained due to errors in transmission or the unauthorized acts of third parties.

Links to Other Sites

Sharp Direct may contain links to other independent third-party Web sites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors and for no other purpose. Such Linked Sites are not under Sharp's control, and Sharp is not responsible for, does not endorse the content of nor make any representations about such Linked Sites, including, but not limited to, any information or materials contained on such Linked Sites or the functionality, accuracy, substance or quality of such Link Sites.

Taxes and Fees

Prices listed on Sharp Direct do not include any sales, local or other similar taxes or fees. Taxes and fees, including mandatory recycling fees, are collected and remitted as required by law on purchases made via Sharp Direct. Where applicable, taxes and fees will be shown on and added to your invoice. All such taxes and fees shall be paid by you.

Governing Law/Waiver of Jury Trial

These Terms of Use and all purchases made hereunder shall be governed by and construed under the laws of the State of New York, without regard to conflict of laws rules. You agree to the personal jurisdiction by and venue in the state and federal courts in New York County, New York, and waive any objection to such jurisdiction or venue. Any claim under these Terms of Use must be brought within one (1) year after the cause of action arises or such claim or cause of action is barred. THE PARTIES HEREBY WAIVE TRIAL BY JURY WITH RESPECT TO ANY DISPUTE RELATING TO THESE TERMS OF USE OR YOUR ORDER.

Headings

The section headings used in these Terms of Use are for convenience or reference only and in no way shall form a part of these terms and conditions or expand, limit, define, or interpret the scope of this agreement or any provision hereof.

Waiver/Invalidity

Sharp's waiver of any breach or right under these Terms of Use shall not be deemed a waiver of any other or subsequent breach or right. If any provision of these Terms of Use is found to be invalid or unenforceable, such provision shall be changed and interpreted so as to best accomplish the original intent of the provision to the fullest extent permitted by law and the remaining provisions shall remain in full force and effect.

Trademark and Copyright

The trademark "Sharp" and any trademarks, service marks, other product names, service names or logos of Sharp used, quoted and/or referenced on Sharp Direct are trademarks, registered trademarks, or service marks of Sharp Corporation or its affiliates. Other product names, service names, logos and/or company names used on Sharp Direct are the property of their respective holders and may be protected as their trademarks, registered trademarks, service marks and/or trade names. All of the material appearing on Sharp Direct is copyrighted and unauthorized use of any portion of our materials is protected by all relevant copyright laws. These materials may not be copied, modified, published, transmitted, distributed or otherwise made available or exploited without our express written permission. By making them available, you have not been granted any license to utilize this intellectual property and any unauthorized use may subject you to prosecution under relevant copyright and trademark laws, privacy and publicity laws as well as civil and criminal statutes.

Force Majeure

Sharp shall in no way be liable for any delay or failure in its performance to the extent such delay or failure is caused or is a result of acts beyond the reasonable control of Sharp, including, but not limited to, acts of God, fire, flood, earthquake, accident, riot, war, government intervention, terrorism, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of Sharp.

Disclaimer

Sharp is not responsible and shall not be liable for photographic, typographic or system errors.

 

 

Sharp Electronics Refurbished Products

 

What are Sharp Electronics refurbished products?

Sharp Electronics refurbished products are typically pre-owned Sharp products that undergo Sharp's strict refurbishment process prior to being offered for sale on Sharp Direct. These products have been returned by customers under Sharp's Return and Refund Policies. Rest assured that refurbished products meet Sharp's high quality standards and that only genuine Sharp components are used during the refurbishment process. Each unit is tested and goes through rigorous cleaning and an inspection process. The unit may include minor cosmetic blemishes. It is repackaged with the appropriate manuals and necessary accessories. Finally it is placed in the Final QA inspection process before it is added to sellable refurbished stock. You typically will receive significant savings and all Sharp Electronics Refurbished Products are covered by a 30 day parts and labor limited warranty. If you have any questions regarding Sharp refurbished products, please contact our customer support department by phone at 1-800-BE-SHARP.

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