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| Got a question? It’s probably been asked before. We’ve got answers to your most Frequently Asked Questions right here. Questions about product operation, features, troubleshooting and more. Check here first and help yourself. |
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| Can my oven be operated without the turntable?
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| No. Sharp microwave ovens are designed to be operated with the turntable in place.Some Sharp ovens have a Turntable On/Off feature that enables the use of some larger cooking utensils. |
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| The turntable in the oven reverses direction. Is this normal?
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| Yes. The turntable reverses direction at random intervals. |
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| Does the turntable eliminate the need to stir foods as they cook?
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| The turntable eliminates the need to turn the food periodically as it cooks. It may be necessary to stir some foods periodically as they cook.
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| Should I remove the piece in the oven that the operation manual describes as the "wave guide cover"?
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| No. The wave guide cover should remain in place. The wave guide cover should be cleaned daily using a soft, damp cloth and mild detergent; rinse using a soft, damp cloth. |
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| Is it possible to change the light bulb in my oven?
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| No. It must be changed by an authorized Sharp Servicer. Since the light bulbs used in Sharp ovens are tested for long life, the need to change a bulb seldom occurs. |
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| How can I remove glue that may be left on the oven door by the sticker?
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| Should glue residue remain after the label has been removed from the oven door, it may be removed by applying a light coat of cooking oil, then washing with a soft cloth and mild detergent; rinse thoroughly and dry with a soft cloth.
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| The countdown time on my oven is going "lightning fast," and the food is not heating. What is happening?
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| The oven is in the Demonstration Mode. Refer to the section in your operation manual that is headed Demonstration Mode for instructions on how to cancel.
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| Will it damage the oven if it is operated without food inside?
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| A microwave oven should not be operated without food or liquid inside to absorb the microwave energy. It is not likely that an oven that has been operated for a short time while it is empty will be damaged. |
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| Why does the cabinet of the oven become hot when it is in use?
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| Heat is generated by the electronic components and the cooking food. |
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| Sometimes I can feel air blowing and see light coming from below the door of the microwave oven when it is operating. Why?
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| There is a fan that vents to the front of the oven just below the door. It is not necessary for the oven to seal so tightly that it will not emit light when the oven is turned on. Neither of these occurrences indicates a leakage of microwave energy. |
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| After cooking some foods, I notice an accumulation of moisture inside the oven. What causes this?
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| Condensation is a normal result of the cooking process. It is more noticeable if the food that has been cooked has a high water content. Condensation may be more noticeable when the weather is humid.
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| My recipe specifies cooking on "Medium Power." Can I do that in a Sharp oven?
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| Yes, all Sharp ovens offer a choice of power levels. Check the operation manual for the section titled, "TO SET POWER LEVEL" for the specific setting steps. Medium would mean a 50% power level. There is a chart in the operation manual comparing common usage words with the percent of power that can be set.
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| I thought it wasn't safe to use aluminum foil in the microwave oven, but the operation manual says it's OK. Why?
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| Small, narrow strips of aluminum foil are suggested for shielding areas of food that appear to be cooking or defrosting more quickly than the rest of the food item, e.g., the tips of the wings of a turkey or chicken or the edge of a roast, steak, etc.
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| Someone overcooked popcorn in the oven and there is a lingering odor. What can I do?
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| Many strong food odors can be removed by placing a mixture of 3 cups of water, 2 tablespoons of lemon juice and 1 dozen whole cloves in the oven and bringing it to a rolling boil. Permit the mixture to cool in the oven without opening the door. The generated steam will help to remove the odor.
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| How can I tell if a dish can be used in the microwave oven?
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| To determine if a utensil is safe to use in the microwave oven, you may perform the "dish test". Place the empty dish in the oven and operate the oven on HIGH (100%) power for 30 seconds. A dish that becomes very hot should not be used. For further information on utensils and coverings, refer to your operation manual.
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| Can a microwave oven be built into a cabinet?
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| Many Sharp ovens can be built into a cabinet using a Sharp trim kit. For more information, check the Operation Manual or contact Sharp's Customer Assistance Center at 800-BE-SHARP. You may also consult your kitchen designer, local Sharp dealer, specification sheet, or download installation instructions. |
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| Can a microwave oven be built in over a conventional wall oven?
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| Some can. Check your Operation Manual for specific models. |
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| Is there a Sharp microwave oven that can be installed over a range?
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| Sharp has many Over the Range ovens that can be installed this way. Check the Over the Range section of Microwave Ovens on this web site. |
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| How do I set the clock on my oven? |
| Touch the clock pad. Enter in the correct time of day by touching the numbers in sequence. Touch the clock pad again. |
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| How does the auto start feature work? |
| This feature allows you to program your oven to begin cooking automatically at a designated time of day. Simply touch Custom Help pad. Touch the number 3. Enter the start time. Touch Clock pad. Enter cooking program. Touch Start/Touch On pad. |
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| How does the Child Lock feature work? |
| The Child Lock prevents unwanted oven operation such as by small children. The oven can be set to as the control panel is deactivated or locked. To set, touch Custom Help, the number 1 and Start/Touch On pads. Should a pad be touched, Child Lock will appear in the display. |
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| How do I clean the inside of my oven? |
| Cleaning is easy because little heat is generated to the interior surfaces; therefore, there is no baking and setting of spills or spattering. To clean the interior surfaces, wipe with a soft cloth and warm water.
Do not use abrasive or harsh cleaners or scouring pads. For heavier soil, use baking soda or a mild soap; rinse thoroughly with hot water. Never spray oven cleaners directly onto any part of the oven. |
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| © 2008 Sharp Electronics Corp. |
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| Sharp and AQUOS are registered trademarks of Sharp Corporation. |
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