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View FAQs specific to Sharp Color Printers here.

What CD labels do we recommend?
Can we print on glossy media?
My paper is glossy but I am not printing on the glossy side so why won't it work?
Why does my paper create an odor when printing?
What is the difference between bond and index?
Can I use the same Inkjet T-shirt transfer paper in my AR-C200P printer?
Will my Inkjet paper work well in my AR-C200P Printer?
How do I get my envelopes to print smoothly?
Which labels should I purchase for my AR-C200P Printer?
My paper is 80 lb. cover. Why won't it work? Your spec says 110 lb.
Why does my media jam after 20 sheets?
How to read the paperweight equivalence table?

What CD labels do we recommend?
We do not recommend any specific manufacturer of CD labels, however the package should state that it is suitable for color laser printers.
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Can we print on glossy media?
Basically yes, but because of possible background issues, we recommend that a small quantity of the media is tried to see if it meets the customer’s needs.
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My paper is glossy but I am not printing on the glossy side so why won't it work?
When printing on the opposite side of glossy paper you must insure that the proper fuser setting in media weight has been selected. A heavier weight gloss finish may also cause slippage with the feed rollers. It is recommended to feed this type of paper through the multi-purpose tray for a more straight paper path.
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Why does my paper create an odor when printing?
Most coated media is created using chemicals and these chemicals could react to the fusing heat used in laser/LED printers creating an odor. It is always wise to check with the manufacturer of the media for a MSDS (Material Safety Data Sheet), which will outline any potential issues relating to heat exposure.
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What is the difference between bond and index?
Bond paper starts out in a 17 x 22 inch sheet, which is cut down into quarters that result in 8½ x 11 inch sheets. The Bond weight is determined by the initial weight of 500 sheets of the 17 x 22 inch sheets. Index stock on the other hand is a heavier weight, which is determined by 500 sheets of 25½ x 30½ inch sheets. See the media conversion chart at the end of this document.
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Can I use the same Inkjet T-shirt transfer paper in my AR-C200P printer?
Inkjet T-shirt transfer paper is not recommended because the substrate melting point may be too low for the fusing process. The result of using this type of media is usually toner offset caused by improper fusing.
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Will my Inkjet paper work well in my AR-C200P Printer?
Inkjet papers are not recommended. It’s always a good idea to use color laser approved media. Inkjet papers are designed for liquid inks versus laser-approved media that use powder-based toners.
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How do I get my envelopes to print smoothly?
Avoid using envelopes with adhesive exposed to the printer. Envelopes must be folded accurately +/- .1 mm (0.04 inch) so that there are no more than two layers of paper in the printable area. All folds must be well scored and sharply creased, and construction must be tight (not baggy). Avoid using envelopes that are stuck together with excess seam gum.
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Which labels should I purchase for my AR-C200P Printer?
Most Avery labels work well with our products. Adhesive must not be on any external surfaces of the label before, during, or after printing. Label construction and die cutting must not allow labels to peel off during, printing.
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My paper is 80 lb. cover. Why won't it work? Your spec says 110 lb.
Paperweight is measured by its basis weight, as explained in Q7 above. For example Index 110 lb. is equal to 74 lb. cover.

See the media conversion chart at the end of this document for more detailed information.

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Why does my media jam after 20 sheets?
Some papers have a coating, dust, chaff or pre-printed ink that comes off on the feed rollers and may result in a build up that makes the rollers smooth or slippery causing the paper to slip or stop. Pre-printed letterheads or forms should be UV set to prevent ink from transferring to the printer mechanism.
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How to read the paperweight equivalence table?
For example, to determine the equivalent of 20 lb. U.S. bond weight to U.S. cover weight, locate the bond weight and scan across the row to the cover weight. The equivalent is 28 lb. U.S. Cover. View the Media Conversion Chart for more detailed information.
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